Refund Policy
Thank you for shopping with Biddut. We strive to ensure our customers are completely satisfied with their purchases. This Refund Policy outlines the terms and conditions under which refunds and returns are accepted.
1. Eligibility for Refunds
To be eligible for a refund, your request must meet the following conditions:
- The product or service was purchased directly from our website.
- The refund request is made within 7 days of the purchase date.
- You provide valid proof of purchase (order ID, receipt, or invoice).
2. Non-Refundable Items
The following items and services are non-refundable:
- Digital downloads or software once accessed or downloaded
- Customized or personalized products
- Services that have already been initiated or completed
3. Process for Requesting a Refund
To request a refund, please contact our support team at support@biddut.com with the following details:
- Your full name
- Order number
- Reason for requesting the refund
Once your request is received, our team will review it and respond within 3–5 business days.
4. Refund Method
If your refund is approved, it will be processed using your original method of payment. Please allow up to 7–10 business days for the refund to reflect in your account, depending on your payment provider.
5. Late or Missing Refunds
If you haven’t received your refund after 10 business days, please check with your bank or credit card company. If the issue persists, contact us at support@biddut.com.
6. Cancellation Policy
Orders can only be canceled within 24 hours of placing them, provided they have not yet been processed or shipped. After this period, the standard refund process applies.
7. Contact Us
If you have any questions about our Refund Policy or need assistance with a refund, please reach out to us:
- Email: info@eliteenergysystems.site
- Phone: 1-888-412-0673
